(+) The breakfast was elaborate and it was lovely by the pool. Upon arrival, we were given a briefing by a member of staff about he neighbourhood, sights and social norms in the city. The bed was comfortable and the room was clean. The roof top was brilliant and it was extremely relaxing to lounge there. The staff gave complimentary Moroccan tea, which was very kind of them. You cannot go wrong with the location. It is within walking distance from the Fana Square, and very quiet at night.
(-) We stayed in a room called ‘Cozy’, and it was extremely awkward since there was only a curtain between the bed and the bath. What looked like the bath was only a shower, which was a let down. One end of the roof top stand of sewage, which was not pleasant to say the least.
Gorges Du Dades, Aït Ouaddar
(+) The room was extremely quirky. It was like being in a tree house. With a lounge area and bathroom/loo on the ground floor and the bed on the first floor, connected with a wooden staircase that adds character to the room. The food was a ‘special’ 5-course meal, that was incredible, accompanied by live entertainment/performance. With in brilliantly short commutable distance from the gorge.
(-) The staff was polite and accommodating in the beginning but on the way out after checking out, the staff didn’t even have the courtesy to ask if we needed help with the bags. On the contrary, they stood in one corner, enjoying their cigarettes/chat while we struggled with carrying the bags down the stairs to the car. The cars had been parked on the road, which wasn’t ideal. The hotel accepts only cash, which was not convenient. We were not told what the dinner options were, and were told ‘it was a surprise’, which didn’t help in decision making whether we fancied food at the hotel.
(+) The hotel manager, Ouday was exceptional in regards to his hospitality and service. The staff were welcoming and friendly as we arrived in Fes. Upon our arrival, we were served moroccan tea which was delicious. As we entered our hotel room, we found a fruit basket which was also a lovely gesture. The hotel was located within close proximity to the souks in the old medina. Everything was within walking distance. The views from the rooftop were absolutely amazing. We were able to see the sunset from our rooftop. Ouday also immediately asked us whether we required a tour guide the following morning. He was not pushy ad was open about what options were available. we opted for a 3 hour guide which meant we were able to see all important sites within the old medina.
(-) I think the hotel would be almost perfect if they could invest in some gowns and slippers!
(+) La Petite, what a little gem! Our most favourite thing about this little hotel was the hotel employee ‘Aimen’ as well as the other gent (sorry we didn’t get your name!). Aimen was attentive to all our needs during our stay. Firstly he greeted us at the parking which was approximately 5 minutes walking distance from the hotel. The other employee helped us on two occasions, once when we wanted to find one of the local attractions, he took us there physically. Another time we ran out of money and needed to go to a money exchange and he took us there too. Overall the ambiance within the hotel was exceptional in terms of the service, the hospitality, comfort and the location. This hotel was by far the best hotel that we came across within the Chefchaouen region. The hotel rooftop overlooked the entire town where the Spanish Mosque at the top could also be seen very clearly. The sunrise as well as the sunset were both beautiful which made the breakfast in the morning a perfect experience.
(+) The location of the hotel was pretty decent in terms of it being located near the Souks. It was not until the owner herself, Lorraine came to the hotel that we started to receive some service. The owners took time out to speak to us which was very welcoming of them. Thus, the best thing about this hotel were the owners and the deco around the hotel. It was beautifully decorated with lots of little intricate details and ornaments. The views from the rooftop as well as our room were absolutely gorgeous. We thoroughly enjoyed our breakfast on the rooftop.
(-) The employee that greeted us on the day we arrived at the hotel could not speak a word of English which made basic communication extremely difficult for us. He was more distracted by being on the phone to someone and texting them instead of showing us our room or offering us some tea which is something all the other hotels all over morocco did. The room had an extremely strong stench coming from the bathroom which made is difficult to use the bathroom when needed. The extractor fan had to be switched on at all times for the smell to stay out of the bedroom. There was no AC in the room which meant that the two nights that we spent in tangier we were fairly warm. During one of the days we came back after a long walk and the only way we could cool down was to have a shower. For anyone with mobility issues, we would not recommend this hotel as you have to walk up several stairs to get to the hotel. Oh and there wasn’t any bottled water in the room, so if anyone with delicate stomachs, we would advice that you purchase your own!